Returns and Exchange

Returns and Exchange

Easy Return/Replacement Online Store
In the rare event that you are not fully satisfied with what you ordered, you can return/Exchange within 3 days, Rs.100 of charge.

You are liable to get your money refunded, in case of the following scenarios:

Wrong product has been shipped that does not match with your order.
Manufacturing defect in the product.


If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color. All this again, at no extra cost to you with in 3 days.

Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund or replacement with other product, no questions asked.

We exchange on items such as Apparel and Footwear, where a trial is required to determine if the fit is right. You can exchange an item for the same product in the size/color of your choice.

How To Return a Product

you can call our customer care at 9808368000 (Timing: 9.30 AM-6 PM Daily).

Also you can TYPE (billing number) SPACE Exchange & send 9808368000.

Delivery Time

Your exchange/replacement order will be delivered as below :

Kathmandu Valley – 2 days

Pokhara, Bhairahawa, Butwal, Banepa – 4 days

Other cities – 5-6 days